Effective Date: July 02, 2026
Welcome to Hi-Five Travel Services Pvt. Ltd. (“Hi-Five Travels”, “we”, “our”, or “us”). We respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit hi-5travels.com, submit inquiries, book travel services, or interact with us through our website, email, phone, WhatsApp, or social media platforms.
By using our website, you agree to the practices described in this Privacy Policy.
We may collect the following categories of information:
Full Name
Email Address
Mobile Number
Postal Address
Passport details (when required for visa or travel bookings)
Date of Birth
Nationality
Emergency Contact Details
Travel destinations
Departure and return dates
Flight preferences
Hotel preferences
Visa requirements
Special requests
Dietary preferences
Travel insurance details
Payments are processed through secure payment gateways. We do not store your debit card, credit card, UPI PIN, CVV, or banking passwords on our servers.
When you visit our website, we may automatically collect:
IP Address
Browser type
Device information
Operating system
Referral source
Pages visited
Time spent on pages
Cookies and similar technologies
We use your information to:
Process travel bookings
Confirm reservations
Arrange flights, hotels, transfers, cruises, visas, and other travel services
Respond to inquiries
Provide customer support
Send booking confirmations
Share itinerary updates
Process payments
Improve our website and services
Prevent fraud and unauthorized activities
Comply with legal obligations
Send promotional offers (only where permitted)
We may share your information with trusted third parties only when necessary to provide our services, including:
Airlines
Hotels
Tour operators
Transport providers
Visa processing agencies
Insurance providers
Payment gateway providers
Government authorities where legally required
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Our website may use cookies and similar technologies to:
Improve website functionality
Remember your preferences
Analyze website traffic
Enhance user experience
You may disable cookies through your browser settings; however, some website features may not function properly.
We implement appropriate technical and organizational security measures to protect your personal information against:
Unauthorized access
Loss
Misuse
Alteration
Disclosure
Destruction
While we strive to use commercially acceptable means to protect your information, no method of internet transmission or electronic storage is completely secure.
We retain your information only for as long as necessary to:
Complete your travel arrangements
Fulfill contractual obligations
Meet legal and regulatory requirements
Resolve disputes
Enforce our agreements
Once no longer required, your information is securely deleted or anonymized.
Depending on applicable laws, you may have the right to:
Access your personal information
Request correction of inaccurate information
Request deletion of your data
Withdraw consent where applicable
Request restriction of processing
Object to certain processing activities
To exercise these rights, please contact us using the details provided below.
Our website may contain links to third-party websites such as airline websites, hotel booking platforms, tourism authorities, payment gateways, or social media pages.
We are not responsible for the privacy practices or content of those external websites. We encourage users to review their respective privacy policies.
Our services are not intended for children under the age of 18 without parental or guardian supervision.
We do not knowingly collect personal information from children. If such information is inadvertently collected, we will take appropriate steps to remove it.
With your consent, we may send you:
Holiday offers
Tour packages
Travel promotions
Company updates
Newsletters
You may unsubscribe from promotional communications at any time by contacting us or using the unsubscribe option available in our emails.
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services.
Any updates will be posted on this page along with the revised Effective Date.
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us:
Hi-Five Travel Services Pvt. Ltd.
Registered Office:
Property No. 87, Ground Floor, Khirki Village,
Near Saket Court, Malviya Nagar,
New Delhi – 110017, India
Phone:
+91-9953560350
+91-8053885538
Email: contact@hi-5travels.com
Website: hi-5travels.com
By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.